About Us

Empire Credit and Collection: The Nation’s Leading Debt Collection Agency

Empire Credit & Collections is the nation’s leading Debt Collection Agency offering No Recovery No Fee Debt Collections! Empire is a debt collection agency that collects your delinquent accounts using a vast network of debt collection experts. Empire’s personal collections experience and communications with other agencies and law firms provides a better way of collecting your debts – faster and with a higher collection rate.

Because of the nature of the debt collection industry, small businesses were often able to retain the services of only local agencies. Although these agencies may have done their best, they simply did not have the resources and international network to stay in front of the debtors. Thus, results were less than desired. In fact, many businesses simply give up and write off their debts. They feel that pursuing a collection is not worth their time. The few accounts they do manage to collect are offset by time wasted in collection efforts.

In each case, business owners were interested in a quick and simple way they could submit their accounts for collection, but get results. Empire’s continued research found that every collection agency and law firm suffered a considerable drop in recovery when the debtor resided in a different county than the agency or law firm. If this chilling fact is not enough, the recovery rate fell off the chart when the debtor was located in a different state. It was obvious the small business community needed a better solution for collecting bad debts. If you are tired of sending invoices to customers who ignore them and you are ready to do something about it, Contact Us today. You can even Submit Your Account online for review by one of Empire’ specialists!

For more than four decades, Empire Collection Agency has built a reputation as one of the most trusted names in debt recovery nationwide. Founded on the principles of integrity, performance, and client-focused service, Empire has helped thousands of businesses recover the revenue they are owed while maintaining strong customer relationships and protecting their reputations.

Empire understands that unpaid accounts create real challenges for businesses of every size. From disrupting cash flow to straining internal resources, delinquent debt can stand in the way of growth. That’s why Empire’s team of recovery specialists works tirelessly to deliver results that are both efficient and ethical—helping clients regain control of their receivables without unnecessary risk.

No Recovery, No Fee. Get a Free Collection QuoteToday!

Yes, I would like to speed up the process of collecting my unpaid invoices by connecting with an Empire Credit and Collections specialist by SMS

By clicking “submit”, I consent to join the list and receive SMS from ECC Holdings, Inc, with access to our latest offers and services. Message and data rates may apply. Message frequency varies. More details on this are in our Privacy Policy  and Terms and Conditions . Text “HELP” for help or contact us at +1(631)-251-7500. Text “STOP” to cancel.

Experience That Delivers Results

With over 40 years of industry experience, Empire has encountered virtually every type of collection challenge and developed the strategies to overcome them. This depth of expertise translates into consistent, high-performance recovery rates that clients can rely on.

A Risk-Free Partnership

Empire operates on a No Recovery, No Fee model. Clients never pay upfront costs and only pay when funds are successfully recovered. To further demonstrate their commitment to value, Empire also offers a best-rate guarantee, matching any competitor’s rate while maintaining their performance-based structure.

Smarter Tools, Higher Recovery Chances

Where many agencies rely on outdated scripts or auto-dialers, Empire takes a technology-driven approach. By leveraging advanced tools, data insights, and personalized communication strategies, Empire increases the likelihood of reaching debtors, securing resolutions, and improving overall recovery outcomes.

Seamless Client Experience

From the moment a business chooses Empire, the process is designed to be fast, simple, and stress-free. Onboarding takes only minutes—accounts can be submitted online, and Empire’s specialists begin recovery efforts immediately. This streamlined approach minimizes delays and gets clients closer to resolution without red tape.

Compliance and Professional Standards

Empire is committed to conducting all recovery efforts with professionalism, respect, and adherence to the law. The agency is fully licensed, bonded, FDCPA-compliant, and NMLS-registered, ensuring that every action taken protects both the client and the consumer.

A Partner for the Long Term

More than just a service provider, Empire positions itself as a partner in its clients’ success. By combining decades of expertise with modern strategies and client-first values, Empire delivers debt recovery solutions that are transparent, ethical, and results-driven.

For businesses seeking a proven, risk-free way to recover what they are owed, Empire Collection Agency stands ready to deliver.

No Recovery, No Fee. Get a Free Collection QuoteToday!

Yes, I would like to speed up the process of collecting my unpaid invoices by connecting with an Empire Credit and Collections specialist by SMS

By clicking “submit”, I consent to join the list and receive SMS from ECC Holdings, Inc, with access to our latest offers and services. Message and data rates may apply. Message frequency varies. More details on this are in our Privacy Policy  and Terms and Conditions . Text “HELP” for help or contact us at +1(631)-251-7500. Text “STOP” to cancel.

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Yes, I would like to speed up the process of collecting my unpaid invoices by connecting with an Empire Credit and Collection's specialist by SMS
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By clicking “Yes”, I consent to join the list and receive SMS from ECC Holdings, Inc, with access to our latest offers and services. Message and data rates may apply. Message frequency varies. More details on this are in our Privacy Policy  and Terms and Conditions . Text "HELP" for help or contact us at +1(631)-251-7500. Text "STOP" to cancel.